![]() Adding a credit card or debit card number allows your trip fares to be automatically charged after each ride. Once you complete this part of the sign-up process, we send a text SMS to verify your phone number. ![]() To find your previous correspondences with the Uber support team, just go to the "Help" section in the menu bar and scroll down the "Support messages" section. Fill in your first and last name, phone number, and preferred language. All your previous support correspondence will remain in your app, so you can easily find the answers to previous questions you have asked. Sign up here to connect with the movement for rideshare drivers rights in your city (All US drivers & allies are welcome). You can reply to this email/notification if you have further questions. Must be at least 13 years old to hold an Uber for Teens account. Uber for Teens availability may vary by location. If you check your city’s web page or look in the app, you’ll see what rides you can request. Para comunicarte directamente por telfono con un agente capacitado, dirgete a Ayuda en la app para socios. The ride options on this page are a sample of Uber’s products, and some might not be available where you use the Uber app. Ya sea que tengas alguna pregunta sobre la cuenta o quieras reportar un incidente, estamos a tu disposicin las 24 horas. This reply will come back to you as an email and also through a push notification through your app. Gracias a sus comentarios, Uber brinda soporte telefnico para los socios conductores, estn o no conectados. They will look into your query and aim to get back to you within 24 hours. If you submit a question about a trip or through one of our articles, it will go through to our support team, who operate 24/7. Many articles also allow you to reach out to us directly if you have any further questions or concerns. From there, you can find a number of articles with frequently asked questions related to the topics. Additionally, there is also a Help section on that provides information on topics including: Account and Payment Options, A Guide to Uber, Signing Up, Accessibility, and more. In the Help section, select the category that aligns with the issue on that specific trip and you'll be able to submit feedback to our 24/7 Customer support team. When you select the appropriate trip, you will have access to the trip details, trip receipt, and a "Help" section. For issues related to a specific trip that was taken, you can first find the trip in question by accessing the "Your Trips" section in the menu bar. We have a host of information available to current and prospective Uber riders on our help centre at and within the Uber app by using the menu bar.
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